NeuroCurve Support

Help with accounts, subscriptions, and app use.

Contact

Email support@neurocurveapp.com and include the app version, iOS version, and a short description of the issue. Do not email passwords or payment-card information.

Restore a subscription

Sign in with the same NeuroCurve account and Apple Account used for purchase, open the subscription screen or Account Settings, and select Restore Purchases.

Manage or cancel billing

On iPhone, open Settings, tap your name, tap Subscriptions, select NeuroCurve, and choose the available management option. Deleting the app does not cancel an Apple subscription.

Delete your account

Open NeuroCurve, go to Account Settings, and choose Delete Account. If you cannot access the app, email us with the subject “Account Deletion Request.” Account deletion does not cancel an Apple subscription.

Notifications

Open iOS Settings → Notifications → NeuroCurve and verify that notifications are allowed. You can also manage NeuroCurve notification preferences inside the app.